Your simple, no-tech-talk guide to using our family's services and getting help when you need it.
- Internet not working? → Unplug the white box in the office closet for 30 seconds
- TV won't turn on? → Check if TV and cable box are both powered on
- Can't find something? → Text Dad at (717) 713-5387
- You don't need to understand how it works - just follow the steps!
- If something doesn't work, it's not your fault - technology can be tricky
- Dad is always happy to help - just text or call
- Screenshots help! If you're having trouble, take a photo with your phone
Can't find what you need? Text Dad at (717) 713-5387 or just ask in the family group chat!
This guide is for family members. For technical documentation, see Tech Docs.